Terms and Conditions

  1. Booking Fee.

2. Online Images & Galleries

3. Fulfilment of Obligations

4. Cake Smashes

5. Prints

6. Final Gallery

  • Emma Potts Photography aims to give you a wide variety of images to choose from at your viewing session however, there is no guarantee that any particular number of images can be created.

7. Image production

  • In the event of uncooperative children at a session, resulting in less images than planned being produced, Emma Potts Photography can not be held responsible. All parents/guardians are responsible for children throughout sessions and must be present at all times.
  • Emma Potts Photography fully edits all images before presenting to Client. Additional edits are carried out at the discretion of Emma Potts Photography, and Emma Potts Photography reserves the right to charge the Client for additional editing to cover time involved, at a rate of £15 per image. Any additional edit requests MUST be raised by Client at the viewing session or after viewing their online gallery. Any requests not given at this time will not be considered.
  • lf the client does not view or purchase images within three months of the session without arrangement, Emma Potts Photography will assume they are not wanted and will delete all files.
  • Emma Potts Photography has the right to its own judgement regarding the style and artistic input in the production of images. This includes but is not limited to poses, props and number of images taken. Due the willingness of subjects it may not be possible to capture all the pictures requested, or images to the client’s full expectations. In the event of uncooperative children at a session of any kind, for any reason, Emma Potts Photography may not be able to capture any, or all the images the Client may have requested or expected.

8. Camera Policy

  • Cameras, camera phones, camcorders or any other recording equipment are NOT permitted during any session, without the permission of Emma Potts Photography.

9. Cancellation/Rescheduling

  • A session date is not secured until the booking fee/deposit has been paid and received by Emma Potts Photography. 
  • You should give us as much notice as possible if you wish to reschedule your session date. Occasionally, we may need to reschedule (for example, weather conditions and events outside our control) and, in such an event, we will give you as much notice as possible. We will use reasonable endeavours to reschedule to a date that suits you, but cannot promise that an appropriate date will be available.
  • You may reschedule once at no cost to you, after which you must pay a fee equal to 50% of the session fee each you time you wish to further change the date.
  • Rescheduled sessions may not be cancelled.
  • If you, or your child are unwell, please let us know in good time so we can arrange to reschedule your session for a later date.

10. Storing and Archiving

  • Your images may be deleted/destroyed at the discretion of Emma Potts Photography after your images/order has been received unless specified otherwise.
  • Emma Potts Photography is able to archive images for a longer period subject to payment of a storage fee we require.

11. Family and friends during sessions

  • The studio has limited space so we ask that a maximum of 2 adults attend the session.

12. COVID-19

  • All bookings made from 23rd of March 2020 onwards are subject to change due to government guidelines regarding COVID-19. Should your session be unable to go ahead, it will be swapped for an age appropriate session of equal value as soon as it is safe to do this.
  • Every safety precaution is being carried out to minimise risk however by placing a booking the Client accepts that Emma Potts Photography will not be held responsible for any infection of COVID-19 after Clients session of any kind.
  • Please only attend the session if you are feeling well. If you or anyone you have been in contact with has COVID-19 symptoms please let me know and we can reschedule your session.